1. Scope of Engagement
All consultancy services provided by Acumen are governed by a specific Project Agreement. The scope defined in the agreement is final; any deviations or additional design requests will be treated as extra work and billed accordingly.
2. Professional Liability
While we ensure 100% compliance with engineering standards, our liability is limited to the design phase. We are not responsible for construction errors, poor material quality used by contractors, or unauthorized modifications to our structural designs.
3. Intellectual Property
All structural drawings, calculations, and BIM models produced by Acumen remain our intellectual property until full payment is received. Upon final settlement, the client is granted a license to use these designs for the specific project site only.
4. Payment Terms
Payments are milestone-based (Advance, Preliminary Design, Final Design, and Site Supervision). Delay in payments exceeding 30 days may result in the suspension of site visits and technical support.
5. Force Majeure
Acumen shall not be held liable for project delays caused by natural disasters, government policy changes, or other events beyond our reasonable control.